Faq

Booking

What should I do if I leave an item in the taxi?

Contact our customer service immediately with your booking details, and we will do our best to locate and return your item.

How do I pay for my transfer?
  • You can pay for your transfer using one of the following methods:
    • Cash: Pay the driver directly in cash at the end of your journey.
    • Credit/Debit Card: We accept major credit and debit cards. Please inform the driver if you wish to pay by card.
    • Online Payment via WooCommerce: You can also pay for your booking in advance through our website using WooCommerce. This option allows you to securely pay online at the time of booking.

Please note that payments are processed at the end of the journey if paying by cash or card. If you require a receipt, you can request one from the driver or it will be provided if you paid online.

For any questions or special payment arrangements, please contact our customer service.

How can I book a taxi?
    • You can book a taxi through our website  or by calling our customer service line.

    • **Step 1: Select Your Route**

      Choose your pickup location and destination from the options below:
      – Pickup Location: [Dropdown menu with options, e.g., Larnaca Airport.]
      – Destination: [Dropdown menu with options, e.g., Larnaca City Center, Nicosia, etc.]

      **Step 2: Choose Your Date and Time**

      Pick the date and time that suits your schedule:
      – Date: [Calendar picker]
      – Time: [Time picker]

      **Step 3: Passenger Details**

      Enter the number of passengers and any special requirements:
      – Number of Passengers: [Text box]

    • **Step 4: Payment**

      Secure your ride by paying in advance. We accept various payment methods through WooCommerce checkout:
      – Payment Options: [Credit/Debit Card, PayPal, etc.]

      **Step 5: Confirmation**

    • – Special Requirements: [Text box for additional information]

    • Once your booking is complete, you will receive an automated confirmation email with your booking details:
      – Booking Confirmation: [Automated email confirmation]

General

Do you offer airport transfers?

Yes, we provide reliable airport transfer services to and from Larnaca International Airport.

What are your operating hours?

Our taxis are available 24/7 to serve you at any time of the day or night.

How can I contact you?
  • You can reach us through our website’s contact form, by email at info@taxipricescyprus.com, or by calling our customer service line at +35799292058. Our team is available to assist you with any inquiries or bookings.
What is your privacy policy?

At Taxi Prices Cyprus, we value your privacy and are committed to protecting your personal data.

🔒 Information We Collect – We only collect necessary details for booking and customer support.
✅ How We Use It – Your data is used solely for processing reservations and improving our services.
🚫 No Sharing – We never sell or share your information with third parties.
🛡️ Secure Transactions – Payments and personal data are protected with encryption and security measures.

For more details, please read our full Privacy Policy on our website.

Travel

What luggage entitlement will I have?
  • Our standard taxis can accommodate up to 4 passengers with luggage. Typically, this includes:
    • 2 large suitcases (up to 28 inches or 71 cm in total dimensions)
    • 2 small carry-on bags or personal items

If you have additional or oversized luggage, please inform us when booking so we can arrange a suitable vehicle to accommodate your needs. Additional charges may apply for extra luggage or special items such as sports equipment or musical instruments.

For any specific luggage requirements, please contact our customer service, and we will be happy to assist you.

Where will I meet the driver when I arrive?

When you arrive, your driver will meet you in front of the Avis Rent a Car office. The driver will contact you via WhatsApp upon arrival to confirm the pick-up. Please ensure you have WhatsApp installed and check your messages.

If you have any difficulty locating your driver, please contact our customer service line for immediate assistance.

What happens if I can’t locate my driver?

What should I do if I can’t locate my driver?

  • If you are having trouble finding your driver, please follow these steps:
    1. Ensure you are at the designated pick-up location, which is in front of the Avis Rent a Car office.
    2. Our drivers will always contact you via WhatsApp upon arrival. Please check your messages.
    3. If you still can’t locate your driver, contact our customer service line immediately for assistance. Provide your booking reference number so we can quickly locate your driver and provide updates.

We will do our best to connect you with your driver as soon as possible.